UK Mainland Standard Delivery - FREE (2-3 Working days, Mon-Fri)
Next Day Delivery is currently unavailable.
We are no longer able to ship to Guernsey & Jersey.
Please note, orders placed after 2.00pm will be processed the next working day (Mon-Fri). If an order is placed before 2.00pm on a Friday, you will receive your item/s on the following working day (Mon). Likewise, if you order after 2.00pm on a Friday, you should receive your order on Tuesday.
30 DAY RETURNS GUARANTEE
All orders placed in December 2023 have an extended return period of 60 days
We want you to be totally satisfied with anything that you purchase from the Zoggs website. Therefore, if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date of receipt for a full refund of the product. You will receive a returns slip in your parcel.
SWIMWEAR & WETSUIT RETURNS
We are happy to offer a refund on all swimwear & wetsuits providing they are returned within 30 days unworn, in saleable condition, with any tags and swing tickets still attached and the original hygiene strip, where applicable, intact. Please ensure that all swimwear & wetsuits are tried on over your own underwear / jammers as we will not accept returns on items that have been worn or soiled. If you wish to return two separate orders, please do so individually using the relevant returns label.
We are not currently able to offer exchanges on our products, if you would like a different size please return your item for a refund and repurchase the new size.
If you did not purchase this directly from Zoggs.com please contact the place of purchase directly, as the seller will be able to arrange a replacement or refund under their own faulty item policy.
The companies who stock our products advise us of any refunds or replacements they have issued and these details are then logged with our production team, as we take the safety of swimmers extremely seriously and expect the highest quality and durability of our products.