United Kingdom Standard Delivery £2.95
We aim to deliver orders to UK mainland addresses within 2-4 working days after receipt. However during sale periods and bank holidays parcels may require longer to be delivered. Please allow 7 days before contacting our customer services department.
You may be required to sign for your parcel when it is delivered. If you are not at home when the parcel arrives, a card will be left for you to arrange an alternative delivery date or to pick your parcel up from the carrier’s depot or local sorting office. Please note we ship standard delivery orders under £40.00 using Royal Mail 48 hour tacked service however all free delivery orders of £40.00 and over will be shipped via courier.
United Kingdom Express Delivery £4.95
If you require express delivery, we will despatch your order on the same day as long as we receive your order by 12pm. You should expect to receive your order the following working day and a signature will be required upon receipt. This will be delivered by Courier.
United Kingdom Saturday Delivery £13.95
If you require Saturday delivery, we will need to receive your order by 3pm Friday (excluding bank holidays). You should expect to receive your order Saturday and a signature will be required upon receipt. This will be delivered via Courier and an hour delivery window will be sent to you via text or email.
Unfortunately we are unable to provide Express Delivery to the following post codes at this time AB,BT,GY,HS,IM,IV,JE,KA,KW,D,FK,PA,PH,ZE. Please note we do not deliver at weekends and therefore any next day orders placed on Friday before noon will be delivered on Monday and orders placed during weekends will be delivered on the following Tuesday.
FREE 30 DAY RETURNS GUARANTEE
We want you to be totally satisfied with anything that you purchase from the Zoggs website. Therefore, if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date of dispatch. We offer free UK returns via Royal Mail and you will receive a returns slip in your parcel..
We are happy to offer a refund on all swimwear items providing they are returned within 30 days unworn, in saleable condition, with any tags and swing tickets still attached and the original hygiene strip, where applicable, intact. Please ensure that all swimwear items are tried on over your own underwear as we will not accept returns on items that have been worn or soiled.
You can return an item for an exchange if you'd like a different size of the same item or an alternative product of the exact same value. If you return an item asking for an alternative product of higher or lower value, the full value of the returned item will be refunded. We will endeavour to exchange your item however if we are out of the stock of the requested size we will issue a full refund for the item and notify you via email. Please note that we cannot reserve items for exchanges prior to receiving the original item back into our warehouse.