Managing My Account
HOW DO I AMEND MY DELIVERY ADDRESS?
If you have placed an order but have entered in the incorrect delivery address then please contact us ASAP at firstname.lastname@example.org.
To amend your address pre-purchase there are a few options:
- You can change your address or add a new address during the Check Out process.
- You can change your address by going into your Zoggs Account > Address Book > Add New Address.
- If you have any problems then email email@example.com.
HOW DO I CHANGE MY EMAIL ADDRESS?
It's super simple! Just log into your account > Go into ‘My Account’ > Click ‘Account Information’ > Change email > Hit save! It’s as easy as that. If you have any problems then email firstname.lastname@example.org.
WHAT SHOULD I DO IF I HAVE FORGOTTEN MY PASSWORD?
Don’t stress, we all forget our password every now and then! Simply click the ‘Forgot Your Password’ link next to the login button and follow the instructions. If you’ve done this and are still experiencing problems, don’t hesitate to get in contact with us by emailing email@example.com.
HOW DO I CLOSE MY ACCOUNT?
We’re sad that you want to leave us, but if you wish to close your account, for security reasons we ask that you email firstname.lastname@example.org and we will close your account for you.
HOW DO I UNSUBSCRIBE FROM YOUR NEWSLETTER?
If you no longer wish to receive our newsletters, you may update your newsletter selections by logging in to your Zoggs account > Head to ‘My Account’ > Click on ‘Newsletter Subscriptions’ > Untick ‘General Subscription’ > Hit that save button, and the newsletters will be no more. Bear in mind you may miss out on exclusive voucher codes, flash sales and exciting news.
If you have any problems doing this or are still receiving our newsletters, please send an email to email@example.com, and our customer support team will be happy to help you.