We want you to be totally satisfied with anything that you purchase from the Zoggs website. Therefore, if for any reason you are unhappy with your purchase, you can return it to us undamaged, in its original packaging & with hygiene labels attached ( if applicable ) within 30 days of receiving your item for a refund.
All returns for webshop orders are FREE of charge, we currently use Australia Post for our returns.
With AusPost Returns all around Australia, you can shop with confidence and know you have convenient option should you need to make a return.
Returns are FREE of charge and include tracking.
You can return your order for FREE through the Australia Post Returns Portal. Click HERE to start your return with Australia Post.
Should you have any issues with finding a location to drop off your return, please contact us at 1300 10 30 80 or contact@zoggs.com.
If you are returning a faulty, damaged, or incorrect item please first get in contact with our customer service team will get this sorted for you.
Please note that free returns can only be used to return products purchased directly from Zoggs.com. If you have purchased a Zoggs product from another retailer and would like a refund or exchange, please return the product to that retailer.
Any incomplete, damaged, worn or soiled items will not be refunded or exchanged.